UNSGSA -UN Secretary-General’s Special Advocate for Inclusive Finance for Development

Pages tagged “customer-centricity

In India, Building on Progress and Providing a Model for Inclusion

To celebrate India's progress toward full financial inclusion and discuss ways to increase usage and close the remaining gender gap, the UNSGSA visited the country in May 2018. She met with leaders from the public, private, and development sectors, includ…
Related content Lorem ipsum dolor sit amet... India has made tremendous strides in expanding access to financial services, thanks in large part to its robust digital infrastru… https://www.unsgsa.org/resources/country-visits/india-building-progress-and-providing-model-inclusion/

2017 UNSGSA Report: The Road Ahead

The UNSGSA 2017 Report closes with a discussion of what lies over the near horizon for financial inclusion, including digital rewards and risks, laying the foundations, and customer-centricity.
This article is the closing section of the UNSGSA 2017 Report. In a time of rising inequality, leading policy makers, development and civil society organizations, and business le… https://www.unsgsa.org/resources/news/2017-unsgsa-report-road-ahead/

In Mexico, a Convenience Store Makes Finance Easy

For millions of low-income customers throughout Mexico, OXXO corner markets are a ubiquitous neighborhood presence. But OXXO is more than just a convenience store. Through its Saldazo account, it also gives customers the opportunity to save money, pay bil…
In Mexico, a Convenience Store Makes Finance Easy Care for a soda with that savings account? For millions of low-income customers throughout Mexico, OXXO corner markets are a u… https://www.unsgsa.org/resources/impact-stories/mexico-convenience-store-makes-finance-easy/

Customer-centricity: At the Heart of Financial Inclusion and the Core of the Digital Economy

Speaking at the World Economic Forum event on financial inclusion in the digital economy, the Special Advocate stressed the central importance of focusing on customers.
Photos Related content Download documents Related images Link to press release ... World Economic Forum Ladies and gentlemen, I’m very pleased to join today’s discussio… https://www.unsgsa.org/resources/speeches/customer-centricity-heart-financial-inclusion-and-core-digit/