UNSGSA - UN Secretary-General’s Special Advocate for Inclusive Finance for Development UNSGSA - UN Secretary-General’s Special Advocate for Inclusive Finance for Development


As UNSGSA, Queen Máxima shares experiences across countries and connects people and institutions through speeches and published articles in addition to her meetings with national and global leaders. Through her speeches and published work, Queen Máxima has been an active and passionate voice for financial inclusion.

Diverse financial services


Africa-Middle East Regional Microcredit Summit
Nairobi, Kenya While acknowledging the progress achieved since the global summit in Halifax, the UNSGSA issued three challenges to participants: to reach the very poor, particularly those in rural areas, through partnerships and cost-saving new service delivery technologies; to expand financial services to include savings, insurance, payment services, and remittance facilities, and to widen the client base from micro to SMEs; and to better protect clients.  She noted that inclusive finance is a means to an end, not an end in itself, and that it can be an enabler of development.  Bringing the unbanked into the financial system can help strengthen governance, while empowering people to invest productively and make better technology choices can contribute to greater environmental sustainability.   Full text
Association of Microfinance Institutions in Rwanda (AMIR)
Kigali, Rwanda The UNSGSA praised the leadership of AMIR in bringing together diverse partners, helping donors to coordinate and direct resources, building capacity of member institutions, and offering input into the regulatory policies of the sector.  She recognized the value of financial services that help boost agricultural production and address the needs of rural areas.   Full text
Micro-finance: Who Profits?
The Hague, the Netherlands The UNSGSA stated that economic growth is critical to development and that a strong and inclusive financial sector promotes growth and reduces income inequalities. She observed that the issue of pricing deserves more attention. While efficiency gains driven by economies of scale and innovations have pushed down interest rates, she noted that in some markets the operating yields had been increasing and in other markets institutions continued to pass on their own inefficiencies to clients in the form of high interest rates. She acknowledged the importance of product suitability and quality and of responsible service delivery, all of which play a crucial role in helping poor families manage their lives and strengthen resilience.   Full text


Annual Conference of the Russian Microfinance Center
Moscow, Russia Referring to the progress made in the two years since her last visit, the UNSGSA noted that though many Russians have access to basic financial services, only 20 percent have bank deposits.  She emphasized the value of savings in protecting against risks and building assets, and of enabling legal frameworks in managing savings and broadening access.  She noted the power of technology to overcome geographic distances, historically a barrier to accessing deposit services, and praised Russia’s advances in technological innovation.  She stressed the importance of consumer protection to ensure that clients benefit from these innovations. Full text
Microfinance India Summit
New Delhi, India The UNSGSA commended India for making financial inclusion a priority and for swiftly expanding outreach to borrowers through self-help groups as well as integrating microfinance with other, non-financial services, such as water and sanitation.  The UNSGSA underscored the importance of deposit services and of experimenting with micro-insurance beyond life insurance services, to health and asset insurance.  She noted that establishing client protection norms was important for bringing real benefits to underserved people.     A strong and inclusive financial sector not only promotes growth, it promotes growth that is pro-poor, and therefore reduces income inequalities.   Full text
Access to Finance Project Launch
Istanbul, Turkey At the launch of the IMF commitment to collecting a new set of financial indicators worldwide through the Access to Finance Project, the UNSGSA discussed how inclusive finance can be achieved through the collaboration of a wide range of stakeholders on national strategies. To develop those strategies, high-quality, comparative data on access to financial services is needed to identify knowledge gaps and policy priorities, monitor the effectiveness of policies over time, and better understand the impact of financial access.   Full text