UNSGSA - UN Secretary-General’s Special Advocate for Inclusive Finance for Development UNSGSA - UN Secretary-General’s Special Advocate for Inclusive Finance for Development


As UNSGSA, Queen Máxima shares experiences across countries and connects people and institutions through speeches and published articles in addition to her meetings with national and global leaders. Through her speeches and published work, Queen Máxima has been an active and passionate voice for financial inclusion.

Diverse financial services


Responsible Finance and Consumer Protection Seminar,
Dakar, Senegal The UNSGSA emphasized that responsible finance is not only about averting problems, but also about maximizing the quality of services for clients.  The UNSGSA applauded Senegal for establishing its Observatoire de la Qualité des Services Financiers to monitor the quality of financial services.  She also praised the Central Bank of Western African States (BCEAO) for its on-going efforts to build a strong regulatory framework.  She noted several outstanding opportunities in Senegal, including development of a national strategy for financial literacy; additional policies that further encourage innovation and entry of new kinds of service providers; and new industry standards for client treatment, price transparency and client recourse for illiterate clients.   Full text
Financial Inclusion Seminar
Hanoi, Vietnam Queen Máxima of the Netherlands addressed high-level participants from Vietnamese banks, regulatory bodies, microfinance institutions, international organizations and international businesses. She called attention to exciting progress on financial inclusion in Vietnam, including a stronger policy environment and a draft national strategy for microfinance. She underscored that advancement of financial inclusion will require strong coordination and leadership by government in collaboration with all involved stakeholders.   Full text
United Nations Inter-Agency Meeting on Inclusive Finance
New York City The UNSGSA explained that financial inclusion is not an end in itself, but a means to an end. It can help poor communities to access health, water, sanitation, energy, employment, food security, and other basic needs and accelerate progress toward numerous development goals. Financial inclusion is a cross-cutting issue that benefits from partnerships among development institutions. Full text
Women’s World Banking Global Dinner Celebration
New York, USA At a celebration in which the UNSGSA was honored for her “for her tireless efforts to champion financial inclusion around the world,” the UNSGSA spoke about why financial services are so critical for the world’s poorest people, especially for women. Financial services such as savings can empower women by providing privacy and safety. Inclusive financial systems can also meet larger development and growth goals for women by: 1) focusing on services to help to meet basic needs such as water, education and health; 2) developing financial solutions that are sustainable and scalable; 3) providing a continuum of access for microenterprise and SMEs; and, 4) providing longer-term capital and training to develop women’s financial capability. Full text
Women in Financial Services network meeting
Zeist, The Netherlands The UNSGSA noted that products to advance financial inclusion should be sustainable and consider the needs of women, who play a crucial role in economic development. She encouraged investors at the meeting to sign the Principles for Investors in Inclusive Finance, which, she said, puts the interests of clients first. Full text


Global Conference on Agriculture, Food Security and Climate Change
The Hague, the Netherlands In her opening speech at the Global Conference on Agriculture, Food Security and Climate Change, Queen Máxima called attention to how financial services can benefit sustainable agriculture and environmental protection. Full text