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2017 Annual Report to the Secretary-General

This year, as the UNSGSA mandate was renewed by the UN Secretary-General, Queen Máxima and her partners reflected on where financial inclusion stands and how to increase the UNSGSA’s advocacy impact, always with a focus on strengthening human development.

Many issues warrant close attention but several priorities emerged from these conversations: 1) ensuring that financial services have a positive impact on people’s lives; 2) adapting policies and practices for difficult-to-reach groups including farmers, women, and small businesses; 3) fostering technology-enabled financial inclusion with supportive policies; and 4) cutting across these three areas, encouraging dialogue between the public and private sectors and promoting customer-centric solutions. These strategic priorities serve as touchstones for the UNSGSA’s work.